As Commissioner for Communications Technology and Digital Economy in Niger State, I’ve always believed that digital transformation must start with empathy—understanding the real challenges our citizens face and responding with purposeful action.
Earlier this year, I walked into the Nigerian Immigration Service office in Minna for a routine international passport renewal, only to experience firsthand what many Nigerians silently endure: long queues, outdated equipment, and bottlenecks that delay access to something as essential as a travel document.
That moment was an eye-opener—not just for me as an individual, but for what we, as a government, could do differently. And it triggered a bold idea: Why not support the Immigration Service with the digital tools they need to serve our people more efficiently?
A Digital Breakthrough—One State Leading the Way
Today, I’m proud to say that Niger State has become the first in the country to donate passport-capturing equipment to its state command of the Nigerian Immigration Service. On behalf of His Excellency, Governor Mohammed Umaru Bago, I had the honour of formally presenting the equipment—a practical intervention aimed at accelerating passport processing and eliminating the bureaucratic pain points many Nigerlites face.
This isn’t just a donation; it’s a digital policy statement—one that reaffirms our commitment to the New Niger Agenda, where governance is proactive, inclusive, and driven by data and technology, regardless of whether the issue falls under state, federal, or private sector jurisdiction.
Supporting Hajj Preparations Through Innovation
With the Hajj season fast approaching, this intervention comes at a critical time. Thousands of intending pilgrims from Niger State can now expect shorter wait times and improved passport processing workflows, enabling them to fulfill their spiritual obligations without unnecessary stress.
For us, this was not just about religious facilitation—it was about dignifying public service through digital innovation.
Building Critical Digital Infrastructure for Public Service
This initiative speaks directly to our mission: protect and enhance critical digital infrastructure that powers public service delivery. Passport acquisition may fall under a federal mandate, but the inconvenience touches lives at the state level—our responsibility begins where the people’s needs are unmet.
We’ve shown that collaborative governance works, and more importantly, that states can lead by example in solving problems traditionally seen as “not their business.”
A New Culture of Cooperation
I also used the occasion to call on other institutions in Niger State—whether federal agencies or private organizations—facing operational challenges to approach us. This administration is ready to listen, collaborate, and invest in innovative digital solutions that improve lives.
We are not waiting for mandates; we are taking initiative where it matters most.
Raising the Bar for Other States
To my knowledge, no other state in Nigeria has undertaken a project like this. We are the first, and we hope this sets a new benchmark for intergovernmental collaboration. The days of shifting responsibility are over—now is the time for solution-driven leadership.
A Digital Future, Rooted in Real Experience
This journey began with a simple visit to renew my passport, but it has evolved into a statement of what we can achieve when leaders stay close to the people’s reality. By turning a personal inconvenience into state-wide impact, we are redefining the role of digital governance in Nigeria.
Let this serve as a model—not just for passport processing, but for every area where technology can bridge gaps, streamline systems, and restore dignity to public service.
